Winter 2011
Issue Map
The Public Manager

Armed With Psychology:Six Worker Personalities

The best managers learn the personalities of their teams and respond to their needs. A major general has seen Process Communication lead to accomplishing missions and properly distributing work.

For years, my colleagues and I have said I will never do that to someone, or I will never behave in that manner. Those words define the core of the Process Communication Model, which allowed meand I hope will enable youto improve as a manager and a leader of military and civilian public servants.



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