Winter 2013
Issue Map
The Public Manager

Aviation Agency and Unions Instill Interest-Based Leadership Skills

Union and management leaders transformed one of the federal sector's most toxic workplaces into a culture of collaboration.


How did union and management leaders—who had what were among the worst relationships and most toxic workplace in the federal sector—learn to work together to implement the largest technological transformation ever undertaken in government? They transformed the culture and focused heavily on teaching collaborative leadership skills to replace entrenched adve

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