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1.800.628.2783
1.800.628.2783
Spring 2015
Issue Map
The Public Manager
Bringing Meaningful Change in Performance Management

The Office of Personnel Management (OPM) defines performance management as "the systematic process by which an agency involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals."

Yet the government's systematic process arguably does very little to improve agency effectiveness. In fact, most would say that the process actually is a drain on essential resources that would be better used to

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