Are your agency leaders talking about collaboration now more than five or six years ago? Are you seeing considerably more collaboration in your agency today?
When I pose these questions to managers, 80 to 90 percent answer yes to the first question, but less than 30 percent answer yes to the second question. Why is there this yawning gap between the rhetoric and the reality about collaboration?
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Increasing the level of collaboration in an organization requires a major culture change. John Hanco
