Winter 2014
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The Public Manager

Engaging in Healthy Debate Over Employee Engagement

Monday, December 15, 2014

Despite a few who say it's not worth the effort, the value of engagement lies in its capacity to guide leaders in diagnosing and ameliorating identified workplace difficulties.

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Nierle
Since first being proposed by William Kahn in 1990, the concept of employee engagement has emerged as a dominant workplace measurement theme in both public- and private-sector organizations.

Many efforts have linked increased levels of employee engagement to improved organizational outcomes. A 2008 report by the U.S.

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