Winter 2014
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The Public Manager

Engaging in Healthy Debate Over Employee Engagement

Monday, December 15, 2014

Despite a few who say it's not worth the effort, the value of engagement lies in its capacity to guide leaders in diagnosing and ameliorating identified workplace difficulties.

Since first being proposed by William Kahn in 1990, the concept of employee engagement has emerged as a dominant workplace measurement theme in both public- and private-sector organizations.

Many efforts have linked increased levels of employee engagement to improved organizational outcomes. A 2008 report by the U.S.

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