Ask a passerby to name an innovative organization and a familiar list soon appears: Apple, 3M, Google, or eBay. If you probe harder, they might even name one or two innovative organizations in the public sector, such as the U.S. Department of Defense’s Defense Advanced Research Projects Agency, which some credit as the inventor of the Internet. Rarely will anyone name an organization that is innovating to tackle social issues.
Innovation is just as important in the social sector, where we
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