Spring 2013
Issue Map
The Public Manager

HowTo.gov Provides Government Tools to Engage Citizens Online

Friday, March 15, 2013

Social media in government is here to stay. The team in the General Services Administration's (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well. This is the team that provides agencies with best practices, training, and shared tools and technology so they can use social media and other digital media to better serve their customers and ensure people can access government information anywhere, anytime, on any device. HowTo.gov is the platform that pulls all t

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