Summer 2015
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The Public Manager

Improving Engagement Using the Languages of Appreciation

Monday, June 15, 2015

Gary Chapman and Paul White, The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People (Northfield Publishing, 2011)

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Reviewed by Brittney Vevaina

A popular business maxim is that an organization's most valuable asset is its people. Consequently, a primary concern for organizations is determining the best way to develop, motivate, and retain a high-quality workforce. Enter appreciation.

The 5 Languages of Appreciation in the Workplace suggests acts of a

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