Gary Chapman and Paul White, The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People (Northfield Publishing, 2011)
A popular business maxim is that an organization's most valuable asset is its people. Consequently, a primary concern for organizations is determining the best way to develop, motivate, and retain a high-quality workforce. Enter appreciation.
The 5 Languages of Appreciation in the Workplace suggests acts of a