Introduction: What Is Happening, Why, and So What?

In mid-2007, the Cisco Internet Business Solutions Group (IBSG) began an effort to contribute to the new administrations management initiatives, which are designed to better implement the presidents policy agenda and improve the operations, effectiveness, and efficiency of the government. IBSG developed a four-part program, consisting of small group seminars, publications, coalition and collaboration activities, and a website devoted to new ideas in government.