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The Public Manager

Investing in People Supports Veterans' Affairs Mission

Thursday, March 15, 2012

People are the organization's most important asset. Training and developing them, therefore, is critical to the functioning of the organization. It's that simple.

With more than 314,000 employees, the U.S. Department of Veterans Affairs (VA) is the federal government's second largest department, responsible for a nationwide system of healthcare services, benefits programs, and national cemeteries for America's veterans and their dependents.

As deputy secretary of VA since 2009,

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