Summer 2014
Issue Map
The Public Manager

Lean in to Team Conflict

LD
Friday, June 13, 2014

When we don't address conflict, it can escalate and damage relationships and work. To resolve discord, manage behaviors, understand differences, and listen.

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Ditullio
Many of us dislike conflict and prefer to avoid it rather than confront it. It's emotional and unpleasant. It is also misunderstood, and as a result, most of us do not develop strategies to deal with it. If we don't learn how to deal with conflict, the danger is that when conflict arises, the situation will soon escalate into so

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