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1.800.628.2783
1.800.628.2783
Spring 2014
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The Public Manager

Leveraging the Synergy of Learning and Knowledge Management

Knowing what and whom you need to know to be successful may be the crux of learning. By merging these two disciplines into the learning curriculum, the Federal Transit Administration increased the return of each training dollar.

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Learning
Organizations have long emphasized the need to develop the skills and talents of their workforce. This need is met through curricula developed and delivered by the agency's training office. By necessity, the office is interactive with all of the agency staff and is

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