October 2015
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The Public Manager

New Writing Guidelines Target Stubborn Remainders of "Governmentese"

Friday, October 9, 2015

The government's digital services "start-up," 18F, recently released plain-language guidelines that are specifically tailored to government employees writing for the web. "Government websites often talk at readers rather than to them," explains the 18F Content Guide. "As with other facets of its online presence, .gov writing tends to describe the government's concerns in 'governmentese,' leaving users frustrated by information that is neither actionable n

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