October 2010
Issue Map
The Public Manager

Overcoming Challenges to Performance Measurement and Evaluation

Saturday, October 2, 2010

Today public managers face demanding constituencies, interest groups, and advocacy groups with legitimate but conflicting interests, as well as aggressive media scrutiny. Global, national, and local forces demand higher levels of transparency, performance, and accountability; and public trust in government remains low.

The meanings of transparency, accountability, and performance have changed to include program outcomesresults that typically lie beyond the control of any one agency or program.


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