Scaling Innovation

If I could make a plan work in the Department of Social Services, then other agency directors in the city could use these methods. If it works in the city of Richmond, then it could work in other cities and agencies.

The state of New York operated with revenues close to $206 billion in 2011, according to the U.S. Census Bureau. In that same period, North Dakota citizens received services based on revenues of $5.5 billion. This difference in resources (see Figure 1) does not excuse a municipalit