May 2017
Issue Map
The Public Manager

The Benefits of Authentic Appreciation

Wednesday, May 10, 2017

Employees who feel valued are more engaged, but only if they believe the appreciation is genuine.

Government agencies are extremely concerned about their low levels of employee engagement, and rightfully so. When staff members don't feel valued, they become discouraged, passive, apathetic, and cynical.


This feeling can result from a variety of factors, including not feeling respected by customers, poor communication within the agency, a sense of powerlessness to make improvements, and a beli

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