Fall 2014
Issue Map
The Public Manager

The Cost of Underperforming―Driving Government to Success

Monday, September 15, 2014

The troubled Healthcare.gov launch dominated media headlines last October. Less than two years ago, Sam.gov, a website designed to integrate data systems for government contractors, experienced months of glitches and shutdowns after going public. These broken websites are just two of many government projects that have failed in recent years.

Failed projects are not new; perhaps it is time to realize the problem exists at the roots. Federal projects and programs are becoming more complex and tec


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