Spring 2015
Issue Map
The Public Manager

The Power of Plain Language on Employee Performance

Tuesday, March 3, 2015

How can plain language training improve employee—and agency—performance?

How important is clear writing? To answer this question, consider public forms, documents, or initiatives in which the writing quality affects the outcome. Can the public understand and use copyright or patent instructions filled with acronyms? How will potential applicants react to a job announcement that uses confusing language to describe the tasks and responsibilities? What is the result of employees misund

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