July 2008
Issue Map
The Public Manager

The Talent Factor

Friday, July 18, 2008

Peopletheir knowledge, skills, and attitudesare at the top of

the mind of most senior executives because they know that in


the knowledge economy, employee capability is the key to success.

No longer are systems, processes, and technology the differentiators

for organizations: these are becoming commodities.Today,people


are the only sustainable competitive advantage.This is one topic on

which senior executives and agency leaders universally agree.

For decades, organizations have developed

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