They Can Do It! Employee-Driven Innovation

The Idaho Transportation Department made leaps in efficiency by empowering its employees to develop and implement their own ideas.

Who knows the challenges that your agency faces and the wants of your citizens better than the employees who manage and interact with them on a day-to-day basis? Then why not turn to them to gain their insight into how to address those issues? That's what the Idaho Transportation Department decided to do, and it's had stellar success. Spoiler alert: Culture,