January 2009
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The Public Manager

Trust: The Critical Factor in Leadership

TS
Monday, January 5, 2009

The newspapers are riddled with stories of deceit and deception

from leaders in both the commercial and government sectors.

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Leaders everywhere face the challenge of disenfranchised and

disengaged employees, who, in many instances, attribute these failures

in leadership to anyone in a leadership role. More than ever, leaders at

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all levels of the organization must recognize the perceptions people

have of the state of leadership in todays organizations and, if they

want to lead effectively,

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