Summer 2011
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The Public Manager

Urgent: Mastering Information Overload in Government by Pete Marksteiner

Wednesday, June 15, 2011

Federal workers are overwhelmed by the volume of information at their disposal and the increasing expectation that they manage it with great dispatch.

In 1974 when scientists at the Defense Advanced Research Project Agency started connecting computers at different locations to share research, they probably couldnt have imagined their efforts would revolutionize the way knowledge work gets done throughout the industrialized world. Sadly, for many beleaguered modern day knowledge workers, technol


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