Summer 2011
Issue Map
The Public Manager

Virtual Reorganization: Service Delivery and Function Sharing

Wednesday, June 15, 2011

Government reorganization is a high-risk undertaking. It typically requires a lot of political capital, time, and effort. And success is not guaranteed, even if the reorganization takes place.

Does government need to be reorganized? Certainly! But there are different approaches for doing so, and in some cases, using a virtual approach focused on target customers and results may help reduce the potential for failure.


Moving agencies around to make the organization chart look more rational will

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