Spring 2013
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The Public Manager

What Can Managers Do to Mitigate Violent Employee Behaviors?

DN
Friday, March 15, 2013

Managers must take workplace violence issues seriously, even if it has not become physical. Understanding who takes part in these altercations can shape mitigating strategies.

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All too often we are confronted with news stories about violence occurring in the workplace. Incidents that involve physical violence and even murder make the news, but they are only one part of the workplace violence problem.

Employees encounter violent behaviors—such as threats, harassment, intimidation, and bull

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