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Measuring Success

Best practices on benchmarking the chapter’s data and successes.

GREATER LAS VEGAS CHAPTER: Score Card

SUMMARY: In January 2017, the board evaluated the CARE and Power Member requirements to come up with a Chapter Metrics Scorecard. The scorecard was built to identify the most important goals, track specific metrics, and use those metrics in decision making. The chapter tracks six metrics that align with both CARE and Power Membership requirements: membership, Power Membership, chapter meeting attendees, budget year-to-date, money across accounts, and social media. The effort supported the growth of members and the community by providing higher-quality programs and allowing the board to make more informed decisions. This has led to a huge jump in Power Member numbers, from 46 percent to 68 percent in one year!

YEAR: 2018

GREATER DETROIT CHAPTER: Chapter Scorecard

SUMMARY: Greater Detroit Chapter came up with a scorecard to address ongoing metrics of the chapter and to ease the CORE process. The scorecard was targeted to aid the board primarily in making decisions about how to run the chapter and ensure alignment with CORE requirements.

YEAR: 2006

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