Most managers have to prepare a tidal wave of emails, reports, and memos every day. This deluge can take over your life and keep you from doing things—like supervising staff—managers are paid to do. Because different types of messages require different tones, you must make sure your message is not subject to misinterpretation. Here are some tips that can help you prepare clear and concise communication.
Assume the reader will only read the first line, and skim everything else.