Your name is an inseparable part of your identity. Getting another person’s name right helps you forge a deeper connection with them.
How you react to another person’s name says a lot about you. Having grown up with an unusual name, I am keenly observant of people’s reaction to my name and am sensitive to assessing their attitude toward it.
Do their eyes glaze over? Do they suddenly lose interest in talking to me? Are they completely stymied and hopeless about lea