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A "Five Ms" Perspective on Leadership vs. Management

Tuesday, September 28, 2004

An old perspective from the operations and production environment, the Five Ms, has found its way into helping Credit Acceptance, a financial services company, differentiate between management and leadership, illustrate the different roles leaders play in an organization, and teach the skills required to execute these roles.

A Definition

Credit Acceptance started its leadership development initiative by looking for a definition of leader that clearly distinguished it from the role of a manager

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