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Action Assessment: How to Have the Right Conversation

Friday, November 7, 2003

Organizational learning demands conversation, especially when the stakes are large and strategic. However, people often do not adequately deal with the most important questions, such as:

  • What steps can I take to ensure that my conversation is the right conversation?
  • How do I become more confident in my actions?

Action Assessment is a process that ensures the right people come together to have the right conversation, in the right way, using the right kind of data. It consists of three activi

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