Avoid Icebergs: How To Prevent Learning from Sinking

In 1912, an unsinkable ship, the Titanic, sank when it hit an iceberg. In modern-day learning situations, unwitting trainers sink training programs when they announce, Were going to start with an icebreaker. Most of the participants, in response, experience a sinking feeling. And they may be right. The human brain is wired to preserve the p...