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Behavior Change: How to Create It

Weight Watchers—just like learning professionals―is all about creating positive behavior change. It helps millions of its members lose weight and establish healthy lifestyles. 

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As the coaching program manager for Weight Watchers North America, I train a segment of our field employee population to become peer coaches who can reinforce the skills that are taught in our training programs. The coaching model that we use to help our employees do this has, at its core, five beliefs about th

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