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Blinded by Success

Great leaders produce great successes, but great successes do not necessarily produce great leaders. Take it from Bill Gates, who wrote in The Road Ahead, “Success is a lousy teacher. It seduces smart people into thinking they can’t lose.”

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Consider the story of a remarkably successful management consultant—let’s call him Roger. After earning a reputation for overseeing large organizational change initiatives, Roger was recruited by an operating company that

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