Organizations throughout the world are finding ways to integrate professional coaches and systemic approaches to coaching as ways to create desired changes in company culture. The applications of coaching are as varied as the providers and the companies who employ them. Implementing coaching as a consistent process has raised many questions, including how to define coaching competencies and expectations; how to distinguish coaching from consulting, training, and therapy; and how to determine the bottom-line impact or return-on-investment (ROI). In answer to these questions, this book includes a host of great coaching stories that embody the concepts and principles of organizational coaching.