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Book Excerpt: Working Globesmart: 12 People Skills for Doing Business Across Borders, by Ernest Gundling

Chapter: "Establishing Credibility and Feedback"

Establishing Credibility and Feedback

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Establishing credibility and giving and receiving feedback are two foundation skills on the interpersonal level that often pose significant obstacles for managers who have limited cross-border experience. Both are vital for gaining effective traction in the new environment.

Global People Skill #1: Establishing Credibility

Managers who launch into joint tasks without establishing credibility may f

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