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Book Excerpt: Working Globesmart: 12 People Skills for Doing Business Across Borders, by Ernest Gundling

Wednesday, September 22, 2004

Chapter: "Establishing Credibility and Feedback"

Establishing Credibility and Feedback

Establishing credibility and giving and receiving feedback are two foundation skills on the interpersonal level that often pose significant obstacles for managers who have limited cross-border experience. Both are vital for gaining effective traction in the new environment.


Global People Skill #1: Establishing Credibility

Managers who launch into joint tasks without establishing credibility may f

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