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Book Review: Make Training Evaluation Work by Jack J. Phillips, Patricia Pulliam Phillips, and Toni Krucky Hodges

It's no secret that more and more trainers are tasked with proving the value of their efforts. Yet, many organizations still struggle with implementing an effective and integrated evaluation program. Make Training Evaluation Work, written by three industry experts, will help you conquer this essential task.

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How does it do that? Divided into three main sections, the first part tackles what it dubs "an evaluation state of mind." The authors explain the current problems with evaluati

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