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Close Essential Skills Gaps Through Language and Cultural Training

Wednesday, April 19, 2017

Employee retention and skills gaps remain some of the top concerns for talent development professionals. This challenge is felt most strongly in industries where retention is consistently low, such as hospitality. The challenges grow when your workforce is multicultural and lacking in essential skills, such as fluency in English and business communications.

Hospitality is an incredibly diverse industry with 12 percent of workers being foreign-born, according to the Pew analysis of the U.S. Cen

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