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Congratulations! You Just Became a Training Manager. Now What?

Taking the leap into management can be the most exciting - and most frightening - step you will ever take. Although you may be an expert in your field and have prior management experience, managing the training function in manufacturing is different than anything else you will ever encounter. Sadly, most of us tend to learn our lessons the hard way so here are a few tips for the new manager.

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Understand SIPOC. SIPOC, a six sigma tool, stands for suppliers, inputs, process, outputs, and customers

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