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Cultural Empathy: A Prerequisite for Global Leadership

Today's increasingly multicultural and globally interdependent workplace requires intercultural literacy and cross-cultural communication competence. What and how we communicate depends upon our culture, and our primary culture - the one we were born into - is by far the most important in determining our basic values, beliefs, and ways of communicating and solving problems.

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Although we are often not aware of our culture, we carry it into the workplace. When we are surrounded by those who sh

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