Current State of Communication Skills

In ACCEL: The Skills That Make a Winning Manager, the Association for Talent Development (ATD) set out to examine the development of five specific skills—accountability, communication, collaboration, engagement, and listening and assessing—that are crucial to managerial success. 

ATD defines “communication” as the exchange of information and feedback between managers and their direct reports. Communication also involves a willingness to engage in three types of conv