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Determine Business-Driven Objectives

Most training designers or vendors are given vague ideas of what the training is supposed to accomplish, because the consumers of the training have vague ideas of it themselves. Decide what the business objectives are first. They may be to:

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  • capitalize on an opportunity that has been identified
  • resolve a problem
  • support a strategy
  • identify a potential training need
  • identify nontraining recommendations or requirements concerning the work environment, rewards, consequences, or technology. 
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