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Getting Past the Five Myths of Employee Motivation and Performance

We must give up the idea that competence must exist within the person and expand our view that whenever possible it should be built into the situation. What workers need to do their jobs - information, rules, and knowledge - is often spread all over the place. - Gloria Gery, Learning Innovator

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The failures - and subsequent missteps to both diagnose the failures and the attempts to correct them - at the people end tend to be driven in part by chronic misunderstandings about performance. It's

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