For those of you who are familiar with the popular drama series Scandal, you have heard the members of the crisis and communications firm describe themselves as “gladiators in suits.” The work that the group does involves fixing other people’s problems. In fact, the leader of the on-screen organization, Olivia Pope, is called a fixer. The federal government has fixers, too. I’d like to call them gladiators in suits, although their official title is organizational development professionals. Just like the cast members on