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How to Think Like a General Manager

A self-aware leader does not hinge success exclusively on hitting her budget numbers. Cross-functional love is a potent first step, but it alone won’t generate leaders who think like GMs. Collaboration and alignment are a start, but the reinvention must go deeper.

By and

Thu May 31 2012

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Maura is a Pittsburgh native with strong self-awareness. In 2006, she was selected to participate in a Comcast high-potential program. It was a challenge for her to reinvent self, others, and the business. It was a challenge for her to question 29-year-old habits and to figure out how to achieve new levels of success. But Maura opened her mind to thinking differently and acting differently. After conversations with her manager and her mentor, she was determined to reinvent something. But what? Then it came to her. A simple phrase, no longer than a bumper sticker slogan, was uttered by Maura’s colleague, and she was forever changed. Three words: cross-functional love. It wasn’t something she was used to hearing in any business environment, let alone at Comcast. 

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