When asking or being asked a question, I am sure we’ve all heard (or told) the joke, “I could tell you, but then I’d have to kill you,” as if the simplest information were highly classified and available on a need-to-know basis. Unfortunately, this if often the way some people feel when trying to glean information from subject matter experts.
Training professionals discuss this topic fairly often, mostly because we depend upon SMEs for our content. Usually, we talk