I’ve always had a problem with the “A” in the acronym KSA. Knowledge is easy to quantify, as is skill. But how do you quantify attitude? Over the years I have preferred to use the term “ability” as a representation of one’s demonstration of using knowledge and skills to make the right decisions or think through any given situation. The word “attitude” to me sounds too intangible and most often denotes negative characteristics. However, I’ve s
I Know You Are, But What Am I?