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In Action: Leading Organizational Change (Book Excerpt)

Chapter: Managing Cultural Transformation From a Traditional Management Structure to Team-Based Culture

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Benjamin Franklin is often quoted as stating that there are only two things certain in life - death and taxes. Given the relatively relaxed pace of life in his times, it is understandable that he may have forgotten to add the concept of change to his list. Change has become an increasing part of everyone's life, with today's rate of change creating a situation of heightened anxiety f

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