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Innovating Performance Improvement

Tuesday, July 27, 2010

How serious are you about performance improvement? Are you serious enough to stop fooling yourself into believing that employers can control how workers think and feel, and therefore how well they perform? That's the fundamental idea behind job satisfaction and engagement programs - make workers happy and enthused about fulfilling the employer's purposes.

Employers have been gratifying workers to improve performance since the Industrial Revolution. Sadly, the results have been consisten

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