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Leader Out, Leader In

Change is hard. Change is the new reality. By now we should know how to handle it better, both in our personal and business lives. In some ways we do, but a significant change that needs more attention is the departure and replacement of an organization's leader.

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This change will touch employees at the core of their work world and has implications for morale and productivity. It doesn't matter whether the change is abrupt, such as a firing or resignation, or planned over time, as in a r

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