ATD Links Archive
Issue Map
ATD Links Archive
ATD Links

Leadership and Emotional Intelligence

CA
Saturday, April 19, 2003

Emotional intelligence (EI) is the capacity to both understand and manage the emotions of oneself and of others. EI is not a single construct but a combination of competencies that fall into four clusters:

  • self-awareness
  • self-management
  • social awareness
  • relationship management.

The first cluster, self-awareness, involves not only an understanding of our emotions and what triggers them, but also the accurate understanding of our strengths and weaknesses, how we are perceived by others, and

To access this content Join ATD or sign in.