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Learning to Speak IT: OD Consulting within the World of Technology

The information technology environment is experiencing a talent crisis, and the actions needed to combat it fall into the OD consulting camp. A president of a 1.3 billion IT provider describes the situation as follows: "IT managers ask for a Ferrari, and then the IT specialists build and send back a beast of burden." She's describing the disconnect that often occurs between the performance requirements developed at the beginning of an IT project (through discussions and business pr

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